Good Hands Water & Fire

24/7 Emergency Services Available (818) 660-0156

Family Owned Since 2014

About Good Hands

We’re not just a restoration company. We’re a family that believes homeowners deserve a team they can truly trust during their hardest moments.

10+

Years Serving
Van Nuys & Beyond

Our Story

A Family Business Built on Trust

Good Hands Water & Fire Restoration was established in 2014 with a clear mission: to help families affected by water and fire damage put their lives back together — without adding to their stress.

We know that the worst part of damage is often not the damage itself — it’s dealing with the insurance company. That’s why we’ve invested in Xactimate certification, the same estimation tool that insurance companies use internally. As certified users, we’re in the top 1% of the industry, ensuring you get properly compensated.

Our goal is not to exaggerate the job, but to do it right. We take the entire burden from the homeowner — assessment, restoration, and insurance — so their only job is to live their life. When we’re done, it should seem like it never happened.

What Drives Us

Our Core Values

Family First

We're a family-owned business. We treat every homeowner like family — with honesty, empathy, and respect.

Integrity Always

We don't exaggerate estimates. We get you what you truly deserve — and restore your home to pristine condition.

Full Accountability

We take the burden off your shoulders. Our job is to handle everything from start to finish.

Excellence in Craft

Certified, licensed, and committed to the highest standards of restoration in the industry.

Our Credentials

Certifications & Licenses

Every certification represents our commitment to professional excellence and protecting our
customers.

IICRC Certified Water Technician

Industry gold standard for water damage restoration professionals.

IICRC Certified Fire & Smoke Technician

Certified expertise in fire, smoke, and odor restoration.

General Contractor License B — California

Licensed to perform all phases of construction and reconstruction in CA.

Xactimate Certified

Top 1% certified in the insurance industry's own estimation software. We know exactly what you're owed.

Our Journey

A Decade of Excellence

2014

Good Hands Founded

Family business established in Van Nuys, CA with a mission to help homeowners through their toughest times.

2015

IICRC Water Certification

Earned IICRC Water Technician certification, establishing our technical credibility.

2017

Fire & Smoke Certification

Added IICRC Fire and Smoke Technician certification to expand our full-service restoration.

2019

Xactimate Certification

Joined the top 1% by earning Xactimate certification — the insurance industry’s own software.

2021

General Contractor License

Obtained California General Contractor License B, enabling complete reconstruction services.

2024

500+ Homes Restored

Celebrated a decade of service and over 500 families helped through water, fire, and storm damage.

“These guys are the real deal. They fought my insurance company
and got me twice what the adjuster initially offered. My home looks
better than before the damage.”

— Robert T., Sherman Oaks, CA

Ready to Work With Us?

Schedule your free inspection today. No pressure, no obligation — just
honest answers from a family that cares.